blu for businesses

Returns management

Encourage sales and boost customer loyalty with a hassle-free returns process. Allow your customers to drop off their parcels for return at any bluPort parcel terminal, and sit back as we take care of retail reverse logistics to facilitate a seamless handover. Top-class customer service with effective reverse logistics solutions allow companies to establish better customer relationships and enhance brand loyalty.

Don’t miss out on a sale

Our fast turnaround for returns enables your product to be made available for sale quickly.

Simplify your returns process

Make returns a breeze with our islandwide network of over 100 drop-off points and seamless reverse logistics management.

Be eco-conscious

Lower your carbon footprint with our efficient, vehicle-lite parcel delivery. 

Get started today

Tap on our easy-to-use tools and reverse logistics capabilities to effortlessly implement a streamlined returns process.

Manage your reverse logistics effectively

Step 1:

You validate returns and authorise blu to provide the customer with a dropCode for parcel drop-off.

Step 2:

Your customer packs items securely and drops the parcel off at any bluPort within the stipulated window, using the dropCode provided. 

Step 3:

We handle reverse logistics on your behalf and consolidate the returned parcels for a seamless handover.

Streamline retail returns processes with blu’s reverse logistics

A successful retail business is only complete with effective returns management services in place to manage customer returns, anytime and anywhere. We make this possible with our bluPort parcel lockers which are strategically located in neighbourhoods islandwide to provide your customers with a fuss-free returns process. Parcels dropped off make their way to our warehouse and fulfillment center as fast as possible for accurate processing and handover back to your inventory.


Take the hassle out of parcel returns

On top of easy parcel delivery and collection, blu’s reverse logistics provide small and large companies with better leverage on strengthened customer satisfaction and loyalty. With convenient parcel returns, your customers enjoy a shopping experience tailored to their needs.

For more information on how our returns management services can streamline reverse logistics for you, reach out to us for a chat.

JenniferCo-founder of Linjer

We’ve been using blu for returns processing in Singapore. It’s convenient and cost-effective, and our customers love the convenience of being able to drop off their products at a bluPort locker rather than having to mail return parcels overseas.

Making eCommerce fulfillment seamless