The unpredictability of COVID-19 has served to highlight the inflexibility of scaling labour-based operations up or down. To improve resiliency, businesses should consider reducing organisational reliance on labour so that they can respond quickly to market fluctuations.

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The unpredictability of COVID-19 has served to highlight the inflexibility of scaling labour-based operations up or down. To improve resiliency, businesses should consider reducing organisational reliance on labour so that they can respond quickly to market fluctuations.

In the age of same-day delivery, traditional warehousing and supply chain systems are unable to meet consumers’ soaring expectations. Despite their best efforts at strategically stocking and placing products for quicker and more precise dispatch, there remains the risk of errors and delays in fulfilling individual orders. It is thus past time that businesses looking to break into eCommerce implement smart warehouse management systems.

To better compete in the on-demand economy, many businesses are moving their inventory and distribution facilities closer to end-consumers. With these multi-node supply chains, businesses should consider leveraging digital technologies to improve visibility across their retail and distribution channels for increased operational efficiency. 

The extensive disruption to business operations caused by COVID-19 has forced businesses to review their internal processes for business continuity. A crucial component of any supply chain, businesses need to review their warehousing and fulfillment processes for greater adaptability in the ever-changing eCommerce landscape.

To be truly successful both online and offline, brands need to reconsider the supply chain in its entirety to ensure that the process of fulfillment is seamless and efficient. Incorporating technologies into warehousing and fulfillment can thus provide businesses with the visibility and agility they need to better manage their retail logistics. 

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