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Staying ahead of ever-changing consumer trends

The steady growth in parcel volume, attributed to the global e-commerce boom, has resulted in last-mile delivery being an important part of consumers’ online shopping experience. As businesses evolve and adapt to variable demand, their approaches to last-mile delivery should also be evaluated.

Year-long pilot lets Bukit Panjang, Punggol residents collect items from nearby lockers

Thanks to a government-initiated parcel collection system, Locker Alliance, customers from Punggol and Bukit Panjang can now collect their purchases from lockers at their HDB blocks. 

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